STINGU
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Activity overview
Latest activity by STINGU-
STINGU created an article,
Can I get assistance while I’m doing the account verification?
Yes, after you start your account verification you can open a ticket by pressing the dialogue icon at the top right (to the left of the language flag). You will be asked a ...
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STINGU created an article,
Which devices can be used to pass my account verification?
With support for iOS, Android and the most common browsers, most devices are compatible. We recommend Chrome for browser-based KYC. ...
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STINGU created an article,
Which kind of ID documents can I use?
Passport, National ID, Driver license or Resident Permit issued by the government can be submitted in your KYC process. However, your document must: Hav...
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STINGU created an article,
What do I need to verify my account?
All you need is a smartphone (or laptop/tablet) with a camera, an internet connection, a well-lit room and your ID document.
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STINGU created an article,
I’m from XYZ country, can I get my account verified?
We support a wide range of countries. Support in different countries might change without notice due changes in current regulations and laws. If your country is in this list and you are having iss...
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STINGU created an article,
How long does it take for my account to be verified?
In 70% of the cases, your account can be verified in less than 12 minutes after successfully completing both liveness and document ID submission. However, it is possible that there are some...
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STINGU created an article,
How do I know if my account gets verified?
You can check the status of your account verification at Account > Settings > Account Verification. If you have an email linked to your account, you will also receive a confirmation via ema...
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STINGU created an article,
How can I Verify my Account?
To start the verification process go to Account > Settings > Account Verification.
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STINGU created an article,
Where can I get more help or ask a question that isn't covered in the FAQ?
You can ask the community in 💭︱alpha-chat about quick, simple queries. For other queries, or if you'd prefer not to ask in public for privacy reasons, go to 📌︱alpha-support to open a private suppor...
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STINGU created an article,
Where can I get more help or ask a question that isn't covered in the FAQ?
You can ask the community in 💭︱alpha-chat about quick, simple queries. For other queries, or if you'd prefer not to ask in public for privacy reasons, go to 📌︱alpha-support to open a private suppor...