a) High traffic is expected during Alpha Season 3, which can cause some delays as the system attempts to sort the tens of thousands of players into available live instances. You may need to be patient and try again later.
b) The loading times are also affected by your hardware and internet connection. Make sure you meet the specs listed above.
c) You could also try launching the Alpha client as administrator by right-clicking its shortcut.
d) If you are using a VPN, please disable this and try again.
e) Clear your cache. Restart your computer and your wireless router.
f) Make sure you don’t have any other wallets, especially off-chain ones, running in the background that might be interfering with the login. (If using Brave, set the default wallet in the browser settings to "none").
Also, please note that we are aware that citizens from China or some Chinese territories may be unable to access some content due to censorships enforced by the Chinese government. The Sandbox has no control over this.